HighRoller Terms and Conditions

Welcome to HighRoller Casino. These Terms and Conditions ("Terms") govern your access to and use of https://www.highroller.com/, operated by Happy Hour Solutions Ltd, registry code HE419393, registered at Chytron 3, Office 301, 1075 Nicosia, Cyprus. By creating an account, making a deposit, or using any part of our platform, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, we ask that you refrain from using our services. As one of the best high roller online casinos serving Canada, Finland, and New Zealand, we take our legal obligations seriously and expect the same commitment from every player who joins us.

Our License and Governing Law

At High Roller Casino, we operate under two licenses issued by the Estonian Tax and Customs Board: activity licence No. HKT000063 for organising games of chance, issued on 4 November 2021, and licence No. HKL000374 for organising remote gambling, issued on 17 December 2021. Our business is governed by the laws of the Republic of Estonia, and any disputes arising from your use of our services will be resolved under this jurisdiction. Founded in early 2022, we have grown into a trusted online casino for high roller players who expect fair play and transparent terms.

Eligibility to Play

To open an account with us at HighRoller Casino, you must be at least 21 years of age, or the minimum gambling age set by your country of residence, whichever is higher. Registration is limited to the countries listed in our registration form, and you must reside where remote gambling is legally permitted. We reserve the right to deny or terminate service to anyone prohibited by the Regulator, registered with the Estonian self-exclusion system HAMPI, subject to international or national sanctions, playing as part of a professional or corporate activity, or attempting to register as a corporate body or other legal entity. Some games listed among our high roller casino games may be restricted in certain countries under individual game provider policies.

Account Registration

• You must provide accurate, current, and complete personal information when registering.
• You are responsible for keeping your login credentials confidential and secure.
• We may request identity verification documents at any stage, particularly once cumulative deposits or withdrawals reach €2,000.
• Requested verification documents must be submitted within 30 days, or we may cancel the pending withdrawal request and return funds to your Player Account.

Deposits and Withdrawals

Our accepted currency is CAD. The minimum deposit is $20 across every method, or the equivalent in another accepted currency, and this same amount qualifies each stage of our welcome offer. We accept Visa, Mastercard, Interac, MuchBetter, Jetonbank, Paysafecard, and Jeton Cash, with method-specific maximums of up to $4,000. We do not charge fees on deposits or withdrawals, though your bank or payment provider may apply their own. We do not accept third-party payments; any winnings resulting from such deposits are forfeited, and the original deposit is refunded to the payment account holder.

At HighRoller Casino, withdrawals are processed to the same method used for depositing wherever possible, with a minimum withdrawal of $20 CAD. Amounts exceeding a method's limit are paid in instalments. All deposited funds must be wagered at least once before a withdrawal request can be submitted. Processing may take up to five business days depending on the method, though most requests are completed within 24 hours, with Visa and Mastercard payouts typically processed instantly. A monthly administrative fee of up to $10 CAD applies to accounts left dormant for 12 consecutive months.

Welcome Offer and Bonus Terms

Our welcome package offers up to $2,000 plus 200 Free Spins across four consecutive deposits, each with a minimum deposit of $20. This high roller casino bonus must be claimed in sequence: skipping a deposit makes the following offer unavailable, and each stage appears in your Rewards once the previous one has been claimed. Our bonuses function as Parachute Bonuses, meaning your deposit and bonus balance remain completely separate, allowing you to withdraw real-money winnings after wagering your deposit once, forfeiting the bonus if you choose.

Bonus funds carry a 40x wagering requirement to be completed within 30 days or the bonus expires. The maximum win and withdrawal from each deposit bonus is $10,000, with a maximum bet of $5 while bonus funds are active. Free spins are valid for 24 hours, carry 30x wagering, and cap winnings at $100. Slot contributions count 100% toward wagering; selected live game shows contribute 50%; all other live casino, table games, and video poker contribute 0%. We also run Deposit Offers, Game Of The Week, Pick And Play, Weekend Free Spins, Kalamba Kash Drops, and Pragmatic Play Drops & Wins, each subject to its own published terms. We do not currently offer a high roller casino no deposit bonus, and all high roller casino bonus offers remain subject to change at our sole discretion.

ROLR and Level Up Loyalty Programs

Our ROLR programme rewards your standing and activity with a dedicated account manager, level-based cashback, exclusive events, tailored offers, and invitation-only tournaments. Alongside ROLR, we at HighRoller run the Level Up system, which fills a progress bar with every slot spin, awarding free spins matched to your stake once completed. Level Up free spins carry 30x wagering and must be used within 24 hours of being opened; live casino games, table games, video poker, and free spins themselves do not count toward progress.

Our Game Offering

High Roller Casino features hundreds of titles from providers including Pragmatic Play, NetEnt, Evolution, Play'n GO, Big Time Gaming, Microgaming, Push Gaming, Kalamba Games, Hacksaw Gaming, Relax Gaming, Red Tiger, Quickspin, NextGen Gaming, and Betsoft, with live dealer content supplied by Evolution. Our catalogue spans slots, progressive jackpots, blackjack, roulette, baccarat, poker variants, craps, sic bo, video poker, and live game shows, all accessible through instant play with no download required. Whether you use our desktop platform or our high roller casino app-compatible mobile site, your account stays synced across every device.

Responsible Gambling

We are committed to responsible gambling and provide tools including deposit limits, loss limits, session reminders, and self-exclusion. If you believe your gambling activity has become a concern, we encourage you to contact our support team or register with HAMPI, the Estonian self-exclusion system. We will never knowingly target individuals who have self-excluded or who are otherwise restricted from gambling.

Limitation of Liability

We provide our services on an "as is" basis and cannot guarantee uninterrupted or error-free access to our platform at all times. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services, technical failures, or third-party payment issues. Nothing in these Terms limits liability that cannot be excluded under Estonian law.

Changes to These Terms

We may amend these Terms periodically to reflect regulatory, operational, or commercial changes. High Roller Casino will publish any updates on this page, and your continued use of our services after such changes constitutes acceptance of the revised Terms. We recommend checking this page regularly to stay informed.

Contact Us

If you have questions about these Terms, your account, or any high roller casino bonus you have claimed, our support team is available by email at support@highroller.com and via live chat between 8:00 AM and 1:00 AM CET. We at HighRoller Casino are here to help, whether you are new to our platform or a long-standing member of our community.